Demonstrate The True Value Of PPC To Clients
Author:
Tom
PPC
Towards the end of 2011, Google provided me with an early Christmas present; a present that as a PPC consultant has made a massive difference in reporting back to clients on the true value PPC was bringing to their business.
The present Google provided me with was the multi channel funnels tab in analytics. This new tab provides me with accurate, real time information on the part PPC plays in a websites overall online marketing strategy.
Previously in analytics, the data I could gather about PPC traffic drawn to the site was solely focussed on the last click. By this I mean I could only see what conversions/actions had being achieved directly by PPC. Now don’t get me wrong, this information is great and absolutely necessary because the bottom line is this data will tell you how much of a return the PPC traffic is bringing.
However, I always knew that a PPC campaign provides much more value to a website than simply just the conversions that can be directly attributed to it. The problem was I couldn’t prove it with solid, tangible figures. The new data available within the multi channels funnel now allows me to demonstrate in cold hard facts what additional value PPC is bringing.
With features such as assisted conversions and top conversion paths, I can now see what part PPC has played in the overall performance of the campaign. For example if someone clicks on a PPC ad and comes to my site and then leaves to research prices elsewhere before coming back to the site via an organic listing and purchasing then PPC is then attributed with an assisted conversion as it has played a part in the process. Previously, no information regarding PPC being involved in this process was available and the organic listing would take all the credit.
Now my reports have doubled in size and my clients are twice as informed as to the value PPC is bringing to their website. So, if you haven’t yet examined the figures in the multi channels funnel section of your analytics account I urge you to soon….your clients won’t regret it.

